Frequently Asked Questions
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Inspections & Repairs
Yes. A certified inspector checks the roof surface, flashing, gutters and attic, then sends you a photo report. There is no charge and no obligation.
Emergency leaks are tarped within 24 hours. Most permanent repairs are completed within three working days.
Often, yes. If the decking is sound and matching materials are available we repair only what is damaged and blend it with the existing roof.
Twice a year — in spring and autumn — and after any major hail or wind storm.
We re-flash and seal skylights, chimneys, vents and dormers, and replace failed skylight units.
Always. Debris goes in our dumpster and we run a magnetic sweeper over the lawn and driveway before we leave.
Pricing & Warranty
By roof area, pitch, the material you choose, the number of layers to remove and details like valleys and chimneys. You get a fixed written quote.
A 10% deposit reserves your installation date and orders materials. The balance is due when you have approved the finished roof.
Our 10-year workmanship warranty covers installation defects. Materials carry the manufacturer’s warranty — up to 50 years on certified systems.
Yes, through approved lenders, with 0% plans for 12 months on qualifying projects.
No. If we discover rotten decking we show you photos and the agreed per-sheet price before replacing anything.
We document the damage, meet your adjuster and provide the itemised estimate your insurer needs.